"In The Know" is a series of helpful resources which relate the importance of research to real-life situations and provide some straight forward tips to help you put it into action and fill those gaps.

IN THE KNOW

Image
Featured image for “The Tools of Engagement”

The Tools of Engagement

12 July 2021
A story about a school, a survey and how simplicity can help secure more effective feedback.
Feedback
survey
Featured image for “Measured Opinion”

Measured Opinion

3 May 2021
How do you use the opinions of others to make decisions effectively? In this blog we use scales, coffee shops and the size of hotel bathrooms to find out.
evaluation
Feedback
survey
Featured image for “Dealing with feedback”

Dealing with feedback

31 March 2021
A slap in the face can hurt but is the best way to fight back to punch the provider in return?
Feedback
Featured image for “Survey and Engage”

Survey and Engage

18 January 2021
How can you use simple surveys to get more effective feedback and engage more constructively with your customers and clients.
Feedback
survey
Featured image for “Quicker Insights”

Quicker Insights

14 December 2020
Waiting for the right time to find answers usually means you find few. We live in an imperfect world. So how can you work with that and get the information you need to make progress?
Feedback
start
survey
Featured image for “Looking for feedback”

Looking for feedback

17 June 2020
Feedback is valuable for improving our ideas and finding solutions to problems. How can you orgaise your consultation to provide the best feedback?
Feedback