Tools of Engagement

Feedback is an invaluable commodity for any organisation but receiving it in a form you can use effectively can be difficult. Even more of a challenge is finding a way to ask for it so that your customers will provide it.

This podcast is a story about a school, a survey and how simplicity can help secure more effective feedback.

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No time to read? Listen whilst you make a coffee. Exploring research in everyday life through a spoken blog.

The Tools of Enagagment
byRob Rowlands Research

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